Terms of service

This website is operated by Ronroll. By visiting our store and/or purchasing from us, you agree to the following terms.

Products and prices

We do our best to display our products, colors and prices accurately. Prices may change without notice. We reserve the right to refuse or cancel any order, for example in case of a pricing error or suspected fraud; if an order is cancelled after payment, you will receive a full refund.

Orders and payment

By placing an order you confirm that the information you provide is accurate and that you are authorized to use the payment method. Payments are processed securely through Shopify's checkout.

Shipping

Shipping times and conditions are described in our Shipping policy.

All sales are final

We do not accept returns or exchanges, and we do not offer refunds once an order has been placed. See our Sales policy.

Product use

Our products are pet toys. Please read the product information before use and supervise your pet during the first play sessions. Our products are designed for cats and are not suitable for dogs.

Limitation of liability

To the extent permitted by law, Ronroll is not liable for indirect or incidental damages arising from the use of our products or website. Our total liability for any order is limited to the amount paid for that order.

Privacy

How we handle your personal information is described in our Privacy policy.

Changes to these terms

We may update these terms from time to time. The version published on this page applies to your purchase.

Contact

Questions about these terms? Reach us through our contact page.